Rebalance Chinese Medicine – Frequently Asked Questions

🌿 Welcome to Rebalance Traditional Chinese Medicine

Your trusted sanctuary for holistic health, gentle care, and natural wellness in South Morang.

📍 Clinic & Contact Information

❓ Frequently Asked Questions

About Our Clinic & Team

1. Who is the primary practitioner at Rebalance TCM?

Dr. Julia Bartrop is our lead practitioner. She holds double degrees in Applied Science (Human Biology and Chinese Medicine) as well as a Certificate IV in Remedial Massage. Julia is fully registered with AHPRA (Australian Health Practitioner Regulation Agency) and is an accredited member of ATMS. She brings a gentle, compassionate, and evidence-informed approach to every session.

2. Where is Rebalance TCM located and is parking available?

We are conveniently located at Level 1, 855 Plenty Rd, South Morang, VIC 3752. Our clinic is easily accessible with on-site and surrounding street parking available for your convenience.

Our Treatments & Care

3. What treatments and therapies do you offer?

At Rebalance TCM, we offer a complete range of Traditional Chinese Medicine and bodywork therapies tailored to your unique needs, including:

• Acupuncture & Electro-Acupuncture
• Chinese Herbal Medicine
• Cupping Therapy
• Gua Sha
• Moxibustion (Moxa)
• Stiper Therapy (A gentle, needle-free alternative using mineralized pads)

4. Do you have a focus  in women’s health?

Yes, absolutely. We warmly support women through every stage of life. Whether you are navigating puberty, preparing for pregnancy, seeking fertility support, managing pregnancy symptoms, or transitioning through perimenopause and menopause, we provide gentle, personalized care.

5. What health conditions can Acupuncture and TCM help with?

Traditional Chinese Medicine treats the whole person, not just symptoms. Common conditions we assist with include:

• Pain Management: Chronic back, neck, shoulder, and joint pain
• Women’s Health & Fertility: Cycle regulation, period pain, IVF support, menopausal care
• Stress & Mental Wellbeing: Anxiety, tension, burnout, and sleep issues
• Digestive Health: Bloating, IBS, and sluggish digestion
• General Wellness: Energy, immunity, and overall body balance

6. What is Stiper Therapy, and is it suitable for needle-sensitive patients?

Stiper therapy uses special crystallized silicon pads placed on acupuncture points to stimulate healing through subtle quartz vibrations. Because it is completely needle-free and painless, it is an ideal option for babies, children, elderly patients, or anyone with a phobia of needles.

What to Expect & Health Insurance

7. What can I expect during my first treatment?

• Warm Welcome & Consultation: We’ll sit down together over a relaxed chat to discuss your medical history, health goals, lifestyle, and symptoms.
• TCM Assessment: Dr. Julia will check your pulse and tongue, which are classic diagnostic tools in Traditional Chinese Medicine to assess internal balance. Dr. Julia (TCM) will also palpate your entire body to laocate any muscle tension,  tight or tender areas. 
• Personalized Treatment: You’ll lie comfortably on a massage table while receiving your custom treatment (acupuncture, cupping, or needle-free therapy). Most clients find the session deeply relaxing and often fall asleep!
• Home Care Plan: We’ll finish with clear advice on dietary choices, lifestyle tips, or custom herbal formulas if needed.

8. Do you offer private health insurance rebates?

Yes. Rebalance TCM is an approved provider with all major Australian health funds. If your policy includes cover for Acupuncture or Traditional Chinese Medicine, you can claim an instant rebate on-site via HICAPS or online with your itemized receipt.

Book Your Personalised Treatment Plan Now